Privacy Policy

Effective Date: May 6, 2026

At Donnachie Wear Ltd (referred to as “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit DonnachieWear.com (the “Site”) and make a purchase.

1. Information We Collect

When you visit the Site, we collect certain information necessary to process your orders and improve your shopping experience:

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

• Device Information: We automatically collect information about your device, including your IP address, browser type, and time zone via cookies and similar technologies.

2. How We Use Your Personal Data

We use the collected information for the following purposes:

• To fulfill and manage your orders (including processing payments and arranging for shipping).

• To communicate with you regarding order status or promotional offers (where opted-in).

• To screen for potential risk or fraud (specifically, your IP address).

• To comply with legal and tax obligations as a registered UK business.

3. Payment Security & Stripe

Your financial security is our priority.

• Donnachie Wear Ltd does not store or have access to your full credit card details.

• All payments are processed through Stripe, a leading secure payment gateway. Stripe’s use of your personal information is governed by their Privacy Policy. They adhere to the PCI-DSS standards managed by the PCI Security Standards Council to ensure the secure handling of card information.

4. Sharing Your Personal Information

We only share your data with trusted third parties that help us operate our business:

• Service Providers: Such as Shopify/WooCommerce (website platform) and couriers (Royal Mail, DHL, etc.) for delivery.

• Compliance: We may share information to comply with applicable laws and regulations, or to protect our rights.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to our legal requirements for tax and accounting records.

6. Your Rights (GDPR/UK Data Protection)

As a resident of the UK or EEA, you have the right to:

• Access the personal information we hold about you.

• Request that your personal information be corrected, updated, or deleted.

• Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at payment@DonnachieWear.com.

7. Cookies

We use cookies to enhance your browsing experience. You can choose to set your web browser to refuse cookies, although some parts of the Site may not function properly as a result.

8. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact our Data Protection Officer:

• Company Name: Donnachie Wear Ltd

• Address: 38 Benarty Avenue, Crosshill, Lochgelly, KY5 8AZ, United Kingdom

• Email: payment@DonnachieWear.com

• Phone: +44 7465249899